211 Santa Cruz County, a program of United Way of Santa Cruz is the comprehensive information and referral service for Santa Cruz County. We connect over 8,000 Santa Cruz County callers and texters each year with information about health and human services available to them.

211 Santa Cruz County phone and text service is available 24 hours a day, 7 days a week. 211 is available in 150 languages through phone interpretation services.

During times of disaster, 211 provides incident-specific information in coordination with local emergency services, including road closures and shelters both locally and nationwide.

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Santa Cruz Annual Reports

Thank you to 211 Santa Cruz County Supporters

211 Santa Cruz County provided by United Way of Santa Cruz County in partnership with Kaiser Permanente, Monterey Peninsula Foundation, County of Santa Cruz, Dignity Health Dominican Hospital, City of Santa Cruz, Sutter Maternity and Surgery Center, City of Capitola, City of Scotts Valley, First 5 Santa Cruz County, Community Foundation of Santa Cruz County, County Office of Education, Housing Authority of Santa Cruz County, PG&E, Pajaro Community Health Trust, and individual donors.

Other News

211 supporting direct assistance services to address unmet needs quickly.

United Way’s Innovative 211 Program Delivers Free Meals.

How Can I Add a Resource or Listing in the Database?

The 211 database is filled with a variety or programs and if you have one to add, please utilize our provider portal which allows you to add a new resource, update an existing listing and more. The service is statewide, so all islands are represented in the database and in the data.

Our Staff

Kassandra Flores

211 Program Director

Mariana Moran

Safety Net Manager

Leanna Matthews

Community Data Entry Specialist